Refund Policy for SafeUsPay.com
Overview
At SafeUsPay, customer satisfaction is our top priority. Our refund policy is designed to ensure a fair and transparent process for all transactions.
Eligibility for Refunds
- Unused Cards: Refunds are available for unused prepaid cards within 30 days of purchase.
- Defective Cards: If a card is defective or non-functional, please contact us for a replacement or refund.
Non-Refundable Items
- Used Cards: Once a prepaid card has been used, it is non-refundable.
- Service Fees: Any service fees associated with the card purchase are non-refundable.
Refund Process
- Initiate a Request: Contact our customer support team via email or chat.
- Provide Details: Include your order number, card number, and reason for the refund.
- Verification: Our team will verify the details and process your request.
Processing Time
Refunds will be processed within 7-10 business days after verification.
Contact Us
For any questions or concerns regarding refunds, please contact our support team at support@safeuspay.com.
